Appendix
of Supporting Materials and Links for Theme II, Issue
No 2
See
the following reports at CQI page: http://cqi.csusb.edu/init.html
+2001 CSU Customer Satisfaction Survey
Reports
+2001 CSU Overall Satisfaction Survey Results for
CSUSB
+2001 CSU Career Centers - Faculty/Staff Results for
CSUSB
+2001 CSU Career Centers - Students Results for CSUSB
+2001 CSU Facilities/Physical Plant - Faculty/Staff
Results for CSUSB
+2001 CSU Facilities/Physical Plant - Students Results
for CSUSB
+2001 CSU Financial Aid - Faculty/Staff Results for
CSUSB
+2001 CSU Human Resources - Faculty/Staff Results
for CSUSB
+2001 CSU Human Resources Recruitment - Faculty/Staff
Results for CSUSB
+2001 CSU Library Services - Faculty/Staff and Students
Results for CSUSB
+2001 CSU Mail Services - Faculty/Staff Results for
CSUSB
+2001 CSU Parking - Faculty/Staff and Students Results
for CSUSB
+2001 CSU Purchasing - Faculty/Staff Results for CSUSB
+2001 CSU Student Accounts Receivable - Students Results
for CSUSB
+2001 CSU Student Health Services - Students Results
for CSUSB
+2001 CSU University Police - Faculty/Staff and Students
Results for CSUSB
CSU Quality Improvement Program Reports:
2002 Customer Satisfaction Survey
Reports (by Function): http://www.calstate.edu/Qi/custsurvey/CSSRepts2001.shtml
- 2002 CSU Customer Satisfaction Survey Reports
- 2002 CSU Overall Satisfaction Survey Results
for CSUSB
- 2002 CSU Student Satisfaction Survey Results
for CSUSB
- 2002 CSU Faculty/Staff Satisfaction Survey
Results for CSUSB
2001 Customer Satisfaction Survey
Reports (by Function)
Career Center - Faculty/Staff: http://www.calstate.edu/Qi/custsurvey/reports2001/Careerrept-fac.pdf
Career Centers - Students: http://www.calstate.edu/Qi/custsurvey/reports2001/careerrept-stud.pdf
Facilities/Physical Plant - Faculty/Staff: http://www.calstate.edu/Qi/custsurvey/reports2001/Facilitiesrept-staff.pdf
Facilities/Physical Plant - Students: http://www.calstate.edu/Qi/custsurvey/reports2001/facilitiesrept-stud.pdf
Human Resources: http://www.calstate.edu/Qi/custsurvey/reports2001/HRreport.pdf
Human Resources Recruitment: http://www.calstate.edu/Qi/custsurvey/reports2001/HRMPPReport.pdf
Library Service: http://www.calstate.edu/Qi/custsurvey/reports2001/LibraryReport.pdf
Mail Service: http://www.calstate.edu/Qi/custsurvey/reports2001/Mailreport.pdf
Parking: http://www.calstate.edu/Qi/custsurvey/reports2001/Parkingreport.pdf
Purchasing: http://www.calstate.edu/Qi/custsurvey/reports2001/PurchasingReport.pdf
University Police: http://www.calstate.edu/Qi/custsurvey/reports2001/Policereport.pdf
Quality Improvement Reports: http://www.calstate.edu/Qi/Reports/Reports.html
Quality Improvement Facilitators: http://cqi.csusb.edu/init.html
2002 CSUSB Division of Administration
& Finance Employee Climate Survey Results: http://cqi.csusb.edu/init.html
Facilities Services Webpage: http://facilities.csusb.edu/main/index.asp
Facilities Services Newsletters: http://facilities.csusb.edu/News/newsList.asp
PBViews Strategic Performance Management
System Homepage: http://www.calstate.edu/QI/pbviews/pbviewshomepage.html
NSSE Report 2002 slides: http://wasc.csusb.edu/data/NSSE2002Slides.pdf
STARS Recognition Program: http://cqi.csusb.edu/stars.html
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