Appendix
of Supporting Materials and Links for Theme II, Issue
No 2
See
the following reports at CQI page: results
from the 2001 survey were better than in 1992
+2001 CSU Customer Satisfaction Survey
Reports
+2001 CSU Overall Satisfaction Survey Results for
CSUSB
+2001 CSU Career Centers - Faculty/Staff Results for
CSUSB
+2001 CSU Career Centers - Students Results for CSUSB
+2001 CSU Facilities/Physical Plant - Faculty/Staff
Results for CSUSB
+2001 CSU Facilities/Physical Plant - Students Results
for CSUSB
+2001 CSU Financial Aid - Faculty/Staff Results for
CSUSB
+2001 CSU Human Resources - Faculty/Staff Results
for CSUSB
+2001 CSU Human Resources Recruitment - Faculty/Staff
Results for CSUSB
+2001 CSU Library Services - Faculty/Staff and Students
Results for CSUSB
+2001 CSU Mail Services - Faculty/Staff Results for
CSUSB
+2001 CSU Parking - Faculty/Staff and Students Results
for CSUSB
+2001 CSU Purchasing - Faculty/Staff Results for CSUSB
+2001 CSU Student Accounts Receivable - Students Results
for CSUSB
+2001 CSU Student Health Services - Students Results
for CSUSB
+2001 CSU University Police - Faculty/Staff and Students
Results for CSUSB
CSU Quality Improvement Program Reports:
2002 Customer Satisfaction Survey Reports (by Function)
- 2002 CSU Customer Satisfaction Survey Reports
- 2002 CSU Overall Satisfaction Survey Results for CSUSB
- 2002 CSU Student Satisfaction Survey Results for CSUSB
- 2002 CSU Faculty/Staff Satisfaction Survey Results for
CSUSB
2001 Customer Satisfaction Survey Reports (by Function)
Career Center - Faculty/Staff
Career Centers - Students
Facilities/Physical Plant - Faculty/Staff
Facilities/Physical Plant - Students
Human Resources
Human Resources Recruitment
Library Service
Mail Service
Parking
Purchasing
University Police
Quality Improvement Reports
Quality Improvement Facilitators
Facilities Services Webpage
Facilities Services Newsletters
PBViews Strategic Performance Management System Homepage
NSSE Report 2002 slides
STARS Recognition Program
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