Appendix I - Documentation Relevant to Each Standard.
Standard 1. [Defining Institutional Purposes and Ensuring Educational Objectives].
Institutional Purposes
Criteria for Review
1.1. The Institutional Mission [The institution’s formally approved statements of purpose and operational practices are appropriate for an institution of higher education and clearly define its essential values and character].
Exhibits and Data Displays
CSUSB Vision and Mission Statements [ l ].
Strategic Plan, Goals and Objectives,1998-99
Presidential Installation Day Speech (April 30, 1998) and
Presidential Convocation Addresses for 1997, 1998, 1999, 2001 and 2002.
Community University Partnerships [CUP] Information
Service Learning at CSUSB
Welcome to the Office of Distributed Learning
1.2. Assessment and Outcomes Processes [Educational objectives are clearly recognized throughout the institution and are consistent with stated purposes. The institution has developed indicators and evidence to ascertain the level of achievement of its purposes and educational objectives].
Exhibits and Data Displays
FAM 490 Policy Regarding Subject Matter Assessment
Types of Assessment at CSU San Bernardino
1.3. Institutional Leadership [The institution’s leadership creates and sustains a leadership system at all levels that is marked by high performance, appropriate responsibility, and accountability].
Exhibits and Data Displays
FAM 245 Responsibilities of Department Chairs
FAM 246 Policy Concerning Periodic Review of Department Chairs
FAM 251 Policy Concerning Periodic Review of School [College] Deans
FAM 256 Policy Concerning Periodic Review of Academic Affairs Central Administrators
Standards for reviewing the University President may be found on the web
2002 Administrative Council Minutes
Academic Affairs Council, Archive of Meeting Notes
Integrity
Criteria for Review
1.4. Academic Freedom [The institution publicly states its commitment to academic freedom for faculty, staff, and students, and acts accordingly. This commitment affirms that those in the academy are free to share their convictions and responsible conclusions with their colleagues and students in their teaching and in their writing].
Exhibits and Data Displays
FAM 501 Statement Concerning Professional Ethics and Responsibilities
FAM 500 Political Activity
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation [protects faculty against arbitrary evaluation]
FAM 805 Student Academic Grievance Procedures [protects students against arbitrary evaluation]
FAM 815 Student Disciplinary Procedures for the California State University and Colleges [insures against arbitrary disciplining of students]
Judicial Affairs, Student Affairs Division
Faculty MOU [Collective Bargaining Agreements, Unit 3, Faculty, “Memorandum of Understanding”]
Academic Affairs, Faculty Information Handbook
1.5. Diversity [Consistent with its purposes and character, the institution demonstrates an appropriate response to the increasing diversity in society through its policies, its educational and co-curricular programs, and its administrative and organizational practices].
Exhibits and Data Displays
New Student Trends—College Year Summary
--Freshmen
Policy to Address Intolerance and Eliminate Bias-Motivated Harassment
CSUSB University Diversity Committee Strategic Plan for Diversity
CSUSB University Diversity Committee Annual Report 1999-2000
CSUSB University Diversity Committee Annual Report 2000-2001
Diversity Research Initiative Grants
STARS [Student Transition Advising Retention System], CSUSB Retention and Advising Plan 2001-2002
Latin American Studies (see pp. 97 and 251 of the 2002-2003 Bulletin of Courses)
CSU Forgivable Loan/Doctoral Incentive Program
Gloria Cowan, Study of Student Ethnic Group Interaction at CSUSB
Black Faculty and Staff Association
Student Clubs and Organizations This site includes African Student Alliance; Coalition of Young Filipino Americans; El Movimiento Estudiantil Chicano de Aztlan; Gay, Lesbian, Bisexual Student Union; Indian Students Association; Indonesian Student Association; Japanese Students Association; Latino Business Students Association; Latino Leadership Club; Mexican Connection; Mexika Eagle Society; Taiwanese Student Association; Thai Student Association; and Korean Student Association.
1.6. Institutional Autonomy [Even when supported by or affiliated with political, corporate, or religious organizations, the institution has education as its primary purpose and operates as an academic institution with appropriate autonomy].
Exhibits and Data Displays
CSU Financial Officers Association, Bylaws
Title V of the California Education Code, Sections 41802, 41913, and 42201
CSU Council of Library Directors [COLD], Agreement on Library Support for CSU Distance Learning Students, November 17, 1999
FAM 490 Policy Regarding Subject Matter Assessment
FAM 025 Responsibilities of Academic Senates within a Collective Bargaining Context
FAM 815 Student Disciplinary Procedures for the California State University and Colleges
FAM 430 Curriculum Guidelines [New degree proposals must be in harmony with the University’s Academic master Plan]
CSU Collective Bargaining Agreements, Units 1-10
1.7. Institutional Policies and Practices Relating to Students [The institution truthfully represents its academic goals, programs, and services to students and to the larger public; demonstrates that its academic programs can be completed in a timely fashion; and treats students fairly and equitably through established policies and procedures addressing student conduct, grievances, human subjects in research, and refunds].
Exhibits and Data Displays
The University Catalog contains much useful information regarding institutional policies and practices relating to students, such as policies concerning transcripts, degree completion programs for part-time students, various kinds of academic credit [i.e., courses, programs and military service], and transfer of credit from other institutions. For example, see CSUSB Bulletin of Courses, 2001-2002, sections on Student Life, Admission to the University, and Academic Regulations, pp. 27-58
Admissions Information (Relating to Undergraduate Admission Requirements, Graduate Admission Requirements, Online Admission Application, Freshmen Requirements, Transfer Requirements, Graduate Admission Requirements)
Title V of the California Education Code, Sections 41802, 41913, and 42201
WebReg [Web-Based Registration]
Class Schedule Information, Spring 2002
FAM 800 Guidelines and Procedures for Student Petitions to Drop Course After Census Date
FAM 805 Student Academic Grievance Procedures
Procedure for a Discrimination Complaint by a Student
FAM 815 Student Disciplinary Procedures
FAM 820 Policy and Procedures Concerning Academic Dishonesty
FAM 830 Field Trips
FAM 835 Guidelines for Minimizing Risks for Potentially Hazardous Student Programs and Activities
FAM 475 Policy Concerning Simultaneous Enrollment
FAM 810 Student Non-Academic Grievance Policy and Procedures
Services to Students with Disabilities Accessibility of CSUSB
FAM 565 Policy Concerning Research Involving Human Subjects
Recreational Sports Fee Structure
Recreational Sports Liability Release Procedure
Procedure for a Discrimination Complaint by a Student
Policy on External Use of Enrolled Student Mailing Lists
Student Records Administration
Interim Students Special Events Policy
1.8.1. Institutional Policies and Practices Relating to Faculty [The institution exhibits integrity in its operations as demonstrated by the implementation of appropriate policies, sound business practices, timely and fair responses to complaints and grievances, and regular evaluation of its performance in these areas].
Exhibits and Data Displays
Academic Affairs, Faculty Information Handbook
FAM 001 The Constitution of the CSUSB Faculty
Bylaws of the CSUSB Faculty Senate
FAM 515 Policy Statement Concerning Faculty Professional Development
FAM 300 Faculty Retention, Promotion, and Tenure Document entitled “Procedures and Criteria For Performance and Review and Periodic Evaluation”
FAM 320 Policy on the Administration, Processing, And Use of Student Evaluation of Teaching Effectiveness [SETE]
Ross Moran (Office of Institutional Research), “A Brief Analysis of the Student Evaluation of Teaching Effectiveness, March 2001”
FAM 480 Academic Advising Policy
FAM 435 Scheduling of Full-Time Faculty
CSUSB Information Guide for Part-Time Faculty
Collective Bargaining Agreements for Unit 3 creates the basis for the institutional practice of retaining existing part-time faculty rather than encouraging turn-over in the part-time faculty work force
Teaching Resource Center (TRC) About TRC
FAM 470 Policy on the Preservation of Small Classes
FAM 585 Policy Concerning Implementation of the Faculty Merit Increase and Service Salary Step Increase Programs, May 2000
FAM 501 Statement Concerning Professional Ethics and Responsibilities
FAM 405 Meeting, Dismissal and Conduct of Classes
FAM 415 Grades
1.8.2. Institutional Policies and Practices Relating to Staff [The institution exhibits integrity in its operations as demonstrated by the implementation of appropriate policies, sound business practices, timely and fair responses to complaints and grievances, and regular evaluation of its performance in these areas].
Exhibits and Data Displays
Recruitment, Selection and Appointment (Staff) [Personnel Policy #100] ( See Staff Recruitment Process)
Staff Training and Development
Staff Benefits
CSU Collective Bargaining Agreements
Acceptable Use Policy for Electronic Communications
Policy on Campus-wide List Serves
Hiring Freeze Interim Procedure
Meetings and Social Gatherings
Reclassification Policy—Probationary Period
Sexual Assault Policy and Procedures
Zero Tolerance Policy on Workplace Violence
1.8.3. Institutional Policies and Practices Relating to Business Practices [The institution exhibits integrity in its operations as demonstrated by the implementation of appropriate policies, sound business practices, timely and fair responses to complaints and grievances, and regular evaluation of its performance in these areas].
Exhibits and Data Displays
Annual Financial Plan 2001-2002
Budget Policy for Decentralization, Creation of a Contingency Reserve, and Allocation of New General Funds
Schedule for FY 2001-2002, General Fund Budget
Addendum to Interim Energy Policy
CSU Financial Officers Association, Bylaws
President’s Draft 1998-99 Central Budget Decisions
University Budget Council, FY 2000-2001 Decisions
CSUSB Foundation Mission Statement
FAM 900 Academic Affairs Decentralization Budget Funding
Schedule for FY 2001-2002, General Fund Budget
Buildings and Grounds—President’s Directive Regarding Use of
Capital Planning, Design & Construction
Electrical Load Reduction Procedures
Year-End Financial Closures Policy
1.9. Openness [The institution is committed to honest and open communication with the Accrediting Commission, to undertaking the accreditation review process with seriousness and candor, and to abiding by Commission policies and procedures, including all substantive change policies].
Exhibits and Data Displays
CSUSB WASC website
Advertising for Management Employees
Advertising for Staff Positions
Critical Incidents, Internal/External Communication Procedures
Policy on Campus-wide List Serves
Management Personnel Plan (MPP) Merit Salary Administration 2000/2001
University-wide Policies and Practices—Process for Review and Approval
Standard 2. Achieving Educational Objectives Through Core Functions.
Teaching and Learning
Criteria for Review
2.1. Programmatic Standards [The institution’s educational programs are appropriate in content, standards, and nomenclature for the degree level awarded, regardless of mode of delivery, and are staffed by sufficient numbers of faculty qualified for the type and level of curriculum offered].
Exhibits and Data Displays
See the University Catalog for General Education and departmental and college programs—CSUSB Bulletin of Courses, 2001-2002, pp. 66-69, 75-500
FAM 430. Curriculum Guidelines
CSUSB Curriculum Guide Policies, Procedures, Forms, etc. for development and change of courses and programs (See Purchasing Office)
FAM 440. Policy on Off-Campus Courses Offered As A Part Of The Regular College Program
Accreditation reports from external accrediting agencies, such as
NCATE/CTC, Committee on Accreditation, Accreditation Team Report, May 2002”
Computer Science Accreditation by ABET, letter, August 2002
Social Work Accreditation by CSWE, May 1996
Periodic Academic Program Reviews (FSD 99-03.R1)
Materials relating to periodic self-studies of the institution’s educational programs and example of Academic Program Review Process
Report to Board of Trustees on Reviews in College of Social and Behavioral Science in 2001.
Summary letter of SBS College reviews from Associate Provost to President and Provost
Report by the University Self Study Committee on Department of Economics - June 2001
Outside Consultant’s Report the Department of Economics
California Postsecondary Education Commission [CPEC] Mission
The Cornerstones Report, Educational Results
2.2. Degree Requirements And Student Achievement [All degrees—undergraduate and graduate—awarded by the institution are clearly defined in terms of entry-level requirements and in terms of levels of student achievement necessary for graduation that represent more than simply an accumulation of courses of credits].
Exhibits and Data Displays
See the General Education package as identified in the University Catalog. See CSUSB Bulletin of Courses, 2001-2002, pp. 66-69
Outcomes Assessment Information Homepage (Student Learning Outcomes Assessment policies, procedures, and assessment plans for each degree program)
General Education Outcomes Objectives for Basic Skills and Breadth Areas
FAM 490 Policy Regarding Subject Matter Assessment
Types of Assessment at CSU San Bernardino
Retention Report 2002 relating to first-year retention rate, six-year graduation rate, transfer-out rate, and still-enrolled-after-six-year rate
See also WASC Data Tables
STARS [Student Transition Advising Retention System], CSUSB Retention and Advising Plan 2001-2002
CSUSB programs that have received specialized approval or accreditation from organizations recognized by the national Council on Postsecondary Education are listed on pp. 19-20 of the 2002-2003 Bulletin of Courses
Accreditation reports from external accrediting agencies, such as
NCATE/CTC, Committee on Accreditation, Accreditation Team Report, May 2002”
Computer Science Accreditation by ABET, letter, August 2002
Social Work Accreditation by CSWE, May 1996
Materials relating to periodic self-studies of the institution’s educational programs and example of Academic Program Review Process
Report to Board of Trustees on Reviews in College of Social and Behavioral Science in 2001.
Summary letter of SBS College reviews from Associate Provost to President and Provost
Report by the University Self Study Committee on Department of Economics - June 2001
Outside Consultant’s Report the Department of Economics
2.3.1. Policies and Resources [Library and Information Resources and Technology] [The institution’s expectations for learning and student attainment are clearly reflected in its academic programs and policies. These include the organization and content of the institution’s curricula; admissions and graduation policies; the organization and delivery of advisement; the use of its library and information resources; and (where applicable) experience in the wider learning environment provided by the campus and/or co-curriculum].
Exhibits and Data Displays
Information Resources and Technology, Strategic Plan
CSU Annual Library Statistics, 2000-2001
CSU, Transforming CSU Libraries for the 21st Century, A Strategic Plan for the CSU Council of Library Directors
CSU Libraries Customer Satisfaction Survey, Spring 2001
Student Needs and Priorities Survey (SNAPS) Summary, San Bernardino vs. CSU System and Trends 1999 vs. 1994
Report of Ad Hoc Committee to Review SNAPS, March 21, 2000
Technology Advisory Council website
Statistics on Information Resources and Technology (IRT)--percentages of library collections regarding books, periodicals, and non-print media; number and percent of computer-equipped classrooms or labs; total number of computer workstations available to students See Data Table 15A (see WASC Data Tables)
Commencement Survey A Survey of Graduating Students (June and December, 2001), especially page 27
Acceptable Use Policy for Electronic Communications
ACM - Computer Lab Satisfaction Survey
IRT - Help Desk
Library Full Text Electronic Journals List
Library Electronic Resources Navigational Guide
Library’s Two Year Traffic Summary [numbers of “hits” on CSUSB Library internet sites for 2001 and 2002]
2.3.2. Policies and Resources [Non-Information-Resources-Technology Related] [The institution’s expectations for learning and student attainment are clearly reflected in its academic programs and policies. These include the organization and content of the institution’s curricula; admissions and graduation policies; the organization and delivery of advisement; the use of its library and information resources; and (where applicable) experience in the wider learning environment provided by the campus and/or co-curriculum].
Exhibits and Data Displays
CSUSB Bulletin of Courses, 2001-2002 (University Catalog).
CSUSB Vision Statement and Mission and Goals
CSUSB Strategic Plan, Goals and Objectives
CSUSB Institutes and Centers
President’s Directive Regarding Use of Buildings and Grounds
Electric Power Interrupt Policy .
Administration, Assignments, and Utilization of University Facilities
Stages 1, 2, 3—Electrical Load Reduction
Trees—Policy on Installation, Replacement and Care of Campus Trees
2.3.3. Policies and Resources [Off-Campus Sites] [The institution’s expectations for learning and student attainment are clearly reflected in its academic programs and policies. These include the organization and content of the institution’s curricula; admissions and graduation policies; the organization and delivery of advisement; the use of its library and information resources; and (where applicable) experience in the wider learning environment provided by the campus and/or co-curriculum].
Exhibits and Data Displays
FAM 441 Policy on Courses Offered as a Part of the Regular University Program at the Coachella Valley Center
CSU Council of Library Directors [COLD], Agreement on Library Support for CSU Distance Learning Students
CSUSB Distributed Learning Policy
2.4. Learning Expectations [The institution’s expectations for learning and student attainment are developed and widely shared among its members (including faculty, students, staff, and where appropriate, external stakeholders). The institution’s faculty takes collective responsibility for establishing, reviewing, fostering, and demonstrating the attainment of these expectations].
Exhibits and Data Displays
FAM 455 Policy Concerning Guidelines for the General Education Program
General Education Outcomes Objectives for Basic Skills and Breadth Areas
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation [teaching/learning expectations are stated in this document]
FAM 320 Policy on the Administration, Processing, and Use of Student Evaluation of Teaching Effectiveness [SETE]
FAM 430. Curriculum Guidelines
Sampled syllabi from throughout the university [Available in printed form for WASC team].
Service Learning Fellowship Program
2.5. Student Participation in Learning Processes [The institution’s academic programs actively involve students in learning, challenge them to achieve high expectations, and provide them with appropriate and ongoing feedback about their performance and how it can be improved].
Exhibits and Data Displays
CSUSB University Diversity Committee Annual Report 2000-2001, The College Student Report National Benchmarks of Effective Educational Practice [This helps put the data concerning CSUSB into a national context]
Report of Ad Hoc Committee to Review SNAPS, March 21, 2000
FAM 470 Policy on the Preservation of Small Classes
Data regarding student-to-faculty ratios and percentages of courses taught in various classroom size categories See WASC Data Tables Data Table No 22
Sampled syllabi from throughout the university [Available in printed form for WASC team].
2.6. Academic Standards and Student Achievement [The institution demonstrates that its graduates consistently achieve its stated levels of attainment and ensures that its expectations for student learning are embedded in the standards faculty use to evaluate student work].
Exhibits and Data Displays
Ross Moran, Office of Institutional Research, “CSUSB Grade Distribution Trends (1994/95 to 2000/01)
Ross Moran, Office of Institutional Research, “Trends in Letter Grades Assigned”
Ross Moran, Office of Institutional Research, “CSUSB Section Letter Grade Averages by Faculty Rank”
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation [defines role of grading in teaching performance see section II-A-4]
Bulletin of Courses, 2001-2002, pp. 54-55 [Grading Policy Defined] (See University Catalog)
FAM 415 Grades
Ross Moran [Office of Institutional Research], “A Brief Analysis of the Student Evaluation of Teaching Effectiveness, March 2001”
Data on SAT/ACT records of new freshmen See Data Table 2 at WASC Data Tables
1998-99 HERI Faculty Survey Institutional Summary
Grading Practices at CSUSB, 2001
2.7. Assessment/Outcomes [In order to improve program currency and effectiveness, all programs offered by the institution are subject to review, including analyses of the achievement of the program’s learning objectives and outcomes. Where appropriate, evidence from external constituencies such as employers and professional societies is included in such reviews].
Exhibits and Data Displays
FAM 490 Policy Regarding Subject Matter Assessment
Types of Assessment at CSU San Bernardino
Accreditation reports from external accrediting agencies, such as
NCATE/CTC, Committee on Accreditation, Accreditation Team Report, May 2002
Computer Science Accreditation by ABET, letter, August 2002
Social Work Accreditation by CSWE, May 1996
Sandra Kamusikiri to Jerrold Pritchard, May 20, 2002
CSUSB, Inventory of Outcomes Assessment Plans by College and Program Status, Fall 2002
CSUSB, Inventory of Outcomes Assessment Plans by Graduate Program Status, Fall 2002
Sample reports of programs undergoing regular five-year reviews
Report to Board of Trustees on Reviews in College of Social and Behavioral Science in 2001.
Summary letter of SBS College reviews from Associate Provost to President and Provost
Report by the University Self Study Committee on Department of Economics - June 2001
Outside Consultant’s Report the Department of Economics
Scholarship and Creative Activity
Criteria for Review
2.8. Professional Growth [The institution actively values and promotes scholarship, curricular and instructional innovation, and creative activity, as well as their dissemination at levels and of the kinds appropriate to the institution’s purposes and character].
Exhibits and Data Displays
FAM 515 Policy Statement Concerning Faculty Professional Development
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation—Instructional Faculty [See II B regarding Professional Growth]
Faculty Activity Reports for Merit Pay, Summaries for Each College re AY 2000-2001
The Model U.N. [CSUSB’s Model U.N. has won numerous national awards]
The Model League of Arab States [CSUSB’s chapter has won numerous national awards
Research and Sponsored Programs
Institute of Applied Research and Policy Analysis
CSUSB Institutes and Centers
2.9. Teaching/Learning Innovations and Integration of Scholarship with Student Learning [The institution recognizes and promotes appropriate linkages among scholarship, teaching, student learning and service].
Exhibits and Data Displays
FAM 560 Establishment of the Teaching Resource Center
About Teaching Resource Center ( TRC)
Service Learning Fellowship Program
Support for Student Learning
Criteria for Review
2.10.1. Student Satisfaction [Regardless of mode of program delivery, the institution regularly identifies the characteristics of its students and assesses their needs, experiences, and levels of satisfaction. This information is used to help shape a learning-centered environment and to actively promote student success].
Exhibits and Data Displays
Report of Ad Hoc Committee to Review SNAPS, March 21, 2000
TRACS Surveys done as part of phone and on-line registration process Spring 2000 to Fall 2002
National Survey of Student Engagement (NSSE) 2000 to 2002, Institutional Benchmarks, California State University, San Bernardino
National Survey of Student Engagement [NSSE] 2000, The College Student Report National Benchmarks of Effective Educational Practice [This helps put the data concerning CSUSB into a national context]
FAM 320 Policy on the Administration, Processing, and use of Student Evaluation of Teaching Effectiveness (SETE)
Ross Moran, “A Brief Analysis of the Student Evaluation of Teaching Effectiveness, March 2001”
ACM - Computer Lab Satisfaction Survey
Admissions and Student Recruitment - Tour Questionnaire, Front Desk Assistance Questionnaire, and Student Evaluation Admission Counseling Session form
Bursar - Customer Survey Questionnaire
CASE Credential Feedback Summary Report 2001
EHS training evaluation and customer service evaluation
IRT - Help Desk
Student Union - Scheduling Facilities Use Evaluation Form
Advising and Academic Services, Advisor’s Surveys-July 2002
2.10.2. Grading [Regarding Potential for Arbitrary and Capricious Grading] [Regardless of mode of program delivery, the institution regularly identifies the characteristics of its students and assesses their needs, experiences, and levels of satisfaction. This information is used to help shape a learning-centered environment and to actively promote student success].
Exhibits and Data Displays
FAM 805 Student Academic Grievance Procedures
2.11. Co-curricular programs [Consistent with its purposes, the institution develops and implements co-curricular programs that are integrated with its academic goals and programs, and supports student professional and personal development].
Exhibits and Data Displays
The Mission Statement of the Office of Student Leadership and Development
Student Leadership and Development
Cal State, San Bernardino Athletics
Events at Cal State, San Bernardino
Student Clubs and Organizations
Departmental/ Major or Minor-Related Organizations
2.12. Admission Processes [The institution ensures that all students understand the requirements of their academic programs and receive timely, useful, and regular information and advising about relevant academic requirements].
Exhibits and Data Displays
Bulletin of Courses, 2001-2002, pp. 37-44
Office of Housing and Residential Life
American Culture and Language Program
2.13. Advising and Career Counseling [Student support services—including financial aid, registration, advising, career counseling, computer labs, and library and information services—are designed to meet the needs of the specific types of students the institution serves and the curricula it offers].
Exhibits and Data Displays
CSU, High School Counselors, Counselor Conferences, Fall 2001
Advising and Academic Services
PAWS [Program Advising Worksheet for Students]
Credential Assistance for Students in Education
Office of Distributed Learning, Student Resources
Data concerning the first-year retention rate, six-year graduation rate, transfer-out rate, and still-enrolled-after-six-year rate See WASC Data Tables
Also see Retention Report 2002
Retention Report 2002 [Student Transition Advising Retention System], CSUSB Retention and Advising Plan 2001-2002
Bulletin of Courses, 2001-2002, pp. 29, 49-50
PAD [Pre-collegiate Academic Development] Program
EOP [Equal Opportunity Program]
SAIL [Student Assistance in Learning]
Faculty Student Mentor Program
2.14. Specific Services for Transfer Students [Institutions that serve transfer students assume an obligation to provide clear and accurate information about transfer requirements, ensure equitable treatment for such students with respect to academic policies, and ensure that such students are not unduly disadvantaged by transfer requirements].
Exhibits and Data Displays
Statewide Student Transfer Information for California [Assist]
Admissions Information (Relating to Undergraduate Admission Requirements, Graduate Admission Requirements, Online Admission Application, Freshmen Requirements, Transfer Requirements, Graduate Admission Requirements)
University Bulletin of Courses, 2002-03, p. 42
CASE [Credential Assistance for Students in Education]
Standard 3. Support for Student Learning.
Faculty and Staff
Criteria for Review
3.1. Support Staff [The institution employs personnel sufficient in number and professional qualifications to maintain its operations and to support its academic programs, consistent with its institutional and educational objectives].
Exhibits and Data Displays
Collective Bargaining Agreements
Human Resources Staff Training and Development
Fee [Tuition] Waivers, Unlocking the Mysteries
Data relating to staff by gender and race/ethnicity and staff turnover over last five years See Data Tables 13 and 14b at WASC Data Tables
3.2. Faculty Resources [The institution demonstrates that it employs a faculty with substantial and continuing commitment to the institution sufficient in number, professional qualifications, and diversity to achieve its educational objectives, to establish and oversee academic policies, and to ensure the integrity and continuity of its academic programs wherever and however delivered].
Exhibits and Data Displays
Faculty Recruiting Manual and Appointment Procedures
Basic Guide to Faculty Evaluation Process
Retention/Promotion//Tenure Guidelines and Procedures
FAM 220 Recruiting and Appointment of Part-Time Temporary Faculty
FAM 585 Policy Concerning Implementation of the Faculty Merit Increase and Service Salary Step Increase
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation
Collective Bargaining Agreements
3.3. Incentive Systems [Faculty and staff recruitment, workload, incentive, and evaluation practices are aligned with institutional purposes and educational objectives. Evaluation processes are systematic, include appropriate peer review, and, for instructional faculty and other teaching staff, involve consideration of evidence of teaching effectiveness including student evaluations of instruction].
Exhibits and Data Displays
FAM 585 Policy Concerning Implementation of the Faculty Merit Increase and Service Salary Step Increase
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation
FAM 320 Policy on the Administration, Processing, And Use of Student Evaluation of Teaching Effectiveness [SETE]
FAM 515 Policy Statement Concerning Faculty Professional Development
FAM 516 Policy Statement Concerning Research, Scholarship and Creative Activity Grants
FAM 900 Academic Affairs Decentralization Budget Funding [General Funds]
FAM 520 Policy and Procedures for Selecting the Outstanding Professor and the Golden Apple Award Winner
1999/00 Annual Faculty Recognition Luncheon [Recognizes each college’s outstanding faculty member in areas of Teaching, Professional Growth, and Service
FAM 952 Guidelines and Procedures on University-Compensated Faculty Additional Employment
College of Social Behavioral Sciences, Annual Staff Employee Awards Nomination Form
3.4. Faculty Development Opportunities [The institution maintains appropriate and sufficiently supported faculty development activities designed to improve teaching and learning with its educational objectives and institutional purposes].
Exhibits and Data Displays
FAM 515 Policy Statement Concerning Faculty Professional Development
FAM 516 Policy Statement Concerning Research, Scholarship and Creative Activity Grants
Research and Sponsored Programs
FAM 560 Establishment of the Teaching Resource Center
FAM 600 Sabbatical Leaves
FAM 900 Decentralization Budget Policy
Fiscal, Physical, and Information Resources
Criteria for Review
3.5.1. Allocation of Resources [Fiscal and physical resources are effectively aligned with institutional purposes and educational objectives, and are sufficiently developed to support and maintain the level and kind of educational programs offered both now and for the foreseeable future].
Exhibits and Data Displays
Budget Policy for Decentralization, Creation of a Contingency Reserve, and Allocation of New General Funds
Schedule for FY 2001-2002, General Fund Budget
Year-End Financial Closures Policy
Addendum to Interim Energy Policy
3.5.2. Well Maintained, Accessible and Safe Physical Facilities [Fiscal and physical resources are effectively aligned with institutional purposes and educational objectives, and are sufficiently developed to support and maintain the level and kind of educational programs offered both now and for the foreseeable future].
Exhibits and Data Displays
CSU Committee on Campus Planning, Buildings and Grounds, January 26, 1999 [Review of CSUSB’s Physical Facilities]
Customer Satisfaction with Facilities/Physical Plant for Faculty/Staff on Participating California State University Campuses—Spring 2001 [See Appendix C, page 12, for information on custodial services, heat and ventilation, response to urgent situations, landscaping and grounds, exterior public areas, restrooms, signs, lighting, etc.]
CSUSB President’s Office, Administrative Council Minutes, February 4, 2002 [Regarding Capital Outlay Planning and Multi-Year Planning Summary]
Capital Planning, Design, and Construction
University Master Plan [20,000 FTE]
Welcome to Parking Services
CSUSB Environmental Health and Safety
CSUSB Energy Management
FAM 835 Guidelines for Minimizing Risks for Potentially Hazardous Student Programs and Activities
CSUSB Campus Safety Report
Emergency Notification of Staff and Faculty -- Policy and Procedure
CSUSB Palm Desert Campus [History of Our Development]
FAM 830 Field Trips
3.6. Academic Information Resources and Technology [The institution holds, or provides access to, information resources sufficient in scope, quality, currency, and kind to support its academic offerings and the scholarship of its members. For on-campus students and students enrolled at a distance, physical and information resources, services, and information technology facilities are sufficient in scope and kind to support and maintain the level and kind of education offered. These resources, services and facilities are consistent with the institution’s purposes, and are appropriate, sufficient, and sustainable].
Exhibits and Data Displays
Information Resources and Technology Organization Chart
Academic Computing and Media, Service Areas
Teaching Resource Center [Training Re Instructional Technology Initiative}
Telecommunications and Network Services
CSUSB Library Electronic Resources Navigational Guide
CSUSB Information Resources and Technology, Strategic Plan 1999/00-2001/02
BATS [Baseline Access, Training and Support] Committee
Institute for Applied Supercomputing
TechConnect 2001 Inspiring Students Through Technology
CSU Information Competence Project
Promoting Information Competence Among Psychology Students The Psychology Academic Resource Lab (PARL)
CSUSB and the CSU Information Competitive Initiative History-Specific Information Competence Skills
ACM - Computer Lab Satisfaction Survey
IRT - Help Desk
3.7. Coordination of Administrative and Academic Needs [The institution’s information technology resources are sufficiently coordinated and supported to fulfill its educational purposes and to provide key academic and administrative functions].
Exhibits and Data Displays
Jerrold Pritchard and William Takehara, “Annual Assessment of Strategic Plan, April 19, 2001”
Progress Report on Strategic Planning Objectives, November 2002 (Note 138 pages.)
CSUSB Foundation
FISMA [Financial Integrity and State Manager’s Accountability Act] California State University, San Bernardino, Report Number 99-09, June 19, 2000 [state audit]
Sources of institutional revenue and breakdown of operating expenditures over a five-year period See Data Table 18 in WASC Data Tables
Organizational Structures and Decision-Making Processes
Criteria for Review
3.8. Clear Organization of Responsibilities [The institution’s organizational structures and decision-making processes are clear, consistent with its purposes, and sufficient to support effective decision making].
Exhibits and Data Displays
Administrative organization chart
Links to Homepages of Administrative Divisions
Information Resources & Technology Homepage
Collective Bargaining Agreements
Academic Affairs [Divisional] Goals and Objectives, 2001-2002
Dean, College of Social and Behavioral Sciences, Goals and Objectives, 2001-2002
3.9. Independent Governing Board [The institution has an independent governing board or similar authority that, consistent with its legal and fiduciary authority, exercises appropriate oversight over institutional integrity, policies, and ongoing operations, including hiring and evaluating the chief executive officer].
Exhibits and Data Displays
Faculty Information Handbook (Reference to University Advisory Board)
Palm Desert Campus Development
CSUSB Palm Desert Campus Advisory Board members
CSUSB Foundation
CSUSB Alumni Board
3.10. Local Institutional Leadership [The institution has a chief executive whose full-time responsibility is to the institution, together with a cadre of administrators qualified and able to provide effective educational leadership and management at all levels].
Exhibits and Data Displays
CSU System policies relating to the appointment and review of CSU Presidents Criteria and Search
FAM 260 Policy Statement Concerning Recruitment and Appointment of the Vice President for Academic Affairs
FAM 261 Policy Statement Concerning Periodic Review of the Vice President for Academic Affairs
FAM 255 Policy Statement Concerning Recruitment and Appointment of Academic Affairs Central Administrators
FAM 256 Policy Concerning Periodic Review of Academic Affairs Central Administrators
FAM 250 Policy Statement Concerning Recruitment and Appointment of School Deans
FAM 251 Policy Concerning Periodic Review of School Deans
FAM 246 Policy Concerning Periodic Review of Department Chairs
FAM 245 Responsibilities of Department Chairs
1998-99 HERI Faculty Survey Institutional Summary indicates in item #56 that faculty at CSUSB believe that the administration at the institution is doing a good job
3.11. Faculty and Student Involvement in Institutional Decision-Making [The institution’s faculty exercises effective academic leadership and acts consistently to ensure both academic quality and the appropriate maintenance of the institution’s educational purposes and character].
Exhibits and Data Displays
Evidence of student and faculty representation on the President’s Administrative Council, see Faculty Information Handbook
Student and faculty representation on the University Budget Council
For student representation see the Faculty Senate Roster
For student representation on Standing Committees of the Faculty Senate
Associated Students Incorporated (ASI), Articles of Incorporation
FAM 025 Responsibilities of Academic Senates Within a Collective Bargaining Context
FAM 900 Academic Affairs Decentralization Budget Funding [General Funds]
FAM 910 Distribution of Baseline Funds
Procedures for Allocation of Space in Academic Affairs Division.
FAM 950 Administration of Sponsored Programs
FAM 300 Procedures and Criteria for Performance Review and Periodic Evaluation
FAM 585 Policy Concerning Implementation of the Faculty Merit Increase and Service Salary Step Increase Programs
Standard 4. Creating an Organization Committed to Learning and Improvement.
Strategic Thinking and Planning
Criteria for Review
4.1. Institutional Engagement in Strategic Planning [The institution periodically engages its multiple constituencies in institutional reflection and planning processes which assess its strategic position; articulate priorities; examine the alignment of its purposes, core functions and resources; and define the future direction of the institution. The institution monitors the effectiveness of the implementation of its plans and revises them as appropriate].
Exhibits and Data Displays
Note the three Themes that were chosen of the focus of the Educational Effectiveness Review are based on the three goal areas of the CSUSB Strategic Plan. The Educational Effectiveness report will focus on some critical questions and issues about whether and how the campus is reaching these goals, both broadly and in terms of specific objectives which are being evaluated by the university Long-range Planning Council as part of a 5-year progress report.
CSUSB Vision Statement and Mission and Goals
CSUSB Strategic Plan, Goals and Objectives
Capital Planning, Design & Construction
Community University Partnerships
2001 Inland Empire Annual Survey [Conducted by CSUSB’s Institute of Applied Research and Policy Analysis]
4.2. Prioritizing in Planning and Decision-Making [Planning processes at the institution define and, to the extent possible, align academic, personnel, fiscal, physical, and technological needs with the strategic objectives and priorities of the institution].
Exhibits and Data Displays
Progress Report on Strategic Planning Objectives, November 2002 (Note: 138 pages.)
University Budget Council [see CSUSB web site]
Budget Policy ”Meeting Goals of the Strategic Plan Policy for Budget Decentralization, Creation of a Contingency Reserve, and Allocation of New General Funds”
4.3. A Culture of Evidence [Planning processes are informed by appropriately defined and analyzed quantitative and qualitative data, and include consideration of evidence of educational effectiveness, including student learning].
Exhibits and Data Displays
Office of Institutional Research
CSU Quality Improvement 2002 Customer Satisfaction Survey Reports
Continuous Quality Improvement (CQI), Cal State, San Bernardino
Performance Indicators of California Higher Education, 2001 (April 2002)
ACM - Computer Lab Satisfaction Survey
Advising and Academic Services, Advisor’s Surveys-July 2002 - Tour Questionnaire, Front Desk Assistance Questionnaire, and Student Evaluation Admission Counseling Session form ]
Bursar - Customer Survey Questionnaire
CASE Credential Feedback Summary Report 2001
EHS training evaluation and customer service evaluation
Facilities Services - all service areas that perform work orders
IRT -Help Desk
Student Union - Scheduling Facilities Use Evaluation Form
Commitment to Learning and Improvement
Criteria for Review
4.4. Quality Assurance Processes [The institution employs a deliberate set of quality assurance processes at each level of institutional functioning, including new curriculum and program approval processes, periodic program review, ongoing evaluation, and data collection. These processes involve assessments of effectiveness, track results over time, and use the results of these assessments to revise and improve structures and processes, curricula, and pedagogy].
Exhibits and Data Displays
Sample Accreditation reports from external accrediting agencies, such as
NCATE/CTC, Committee on Accreditation, Accreditation Team Report, May 2002”
Computer Science Accreditation by ABET, letter, August 2002
Social Work Accreditation by CSWE, May 1996
Materials relating to periodic self-studies of the institution’s educational programs
(Copies of all material from Self-study reviews for all five Colleges will be available in Academic Programs Office on campus.)
Examples of Academic Program Review Process
Report to Board of Trustees on Reviews in College of Social and Behavioral Science in 2001.
Summary letter of SBS College reviews from Associate Provost to President and Provost
Report by the University Self Study Committee on Department of Economics - June 2001
Outside Consultant’s Report the Department of Economics
NACUBO Business Officer (December 1997)—see section entitled “CSU Meeting Self-Evaluation Needs”
FAM 430 Curriculum Guidelines
Student Needs and Priorities Survey (SNAPS) Summary 1999 , San Bernardino vs. CSU System and Trends [ 1999 vs. 1994 ]
Report of Ad Hoc Committee to Review SNAPS, March 21, 2000
National Survey of Student Engagement (NSSE) 2000 to 2002, Institutional Benchmarks, California State University, San Bernardino
1998-99 HERI Faculty Survey Institutional Summary
The Cornerstones Report, University Accountability
Continuous Quality Improvement (CQI), Cal State, San Bernardino
CSUSB Facilities Services, “How Was Our Service?”
CSUSB Energy Management
CSU Quality Improvement, Achieving Performance Excellence in the CSU Administrative Processes
CSU Quality Improvement 2001 Customer Satisfaction Survey Reports
4.5. Institutional Research Capabilities [Institutional research addresses strategic data needs, is disseminated in a timely manner, and is incorporated in institutional review and decision-making processes. Included among the priorities of the institutional research function is the identification of indicators and the collection of appropriate data to support the assessment of student learning consistent with the institution’s purposes and educational objectives. Periodic reviews of institutional research and data collection are conducted to develop more effective indicators of performance and to assure the suitability and usefulness of data].
Exhibits and Data Displays
Office of Institutional Research
Welcome to the CSUSB Statistical Factbook
1998-99 HERI Faculty Survey Institutional Summary
Student Needs and Priorities Survey (SNAPS) Summary 1999 , San Bernardino vs. CSU System and Trends [ 1999 vs. 1994 ]
Patterns of Freshman Retention by Sex and Ethnicity
CSU Quality Improvement Reports
CSU 1999 Benchmarking for Process Improvement in Higher Education Final Report
4.6. Faculty Leadership in Learning and Improvement [Leadership at all levels is committed to improvement based on the results of the processes of inquiry, evaluation and assessment used throughout the institution. The faculty take responsibility for evaluating the effectiveness of the teaching and learning process and use the results for improvement. Assessments of the campus environment in support of academic and co-curricular objectives are also undertaken and used, and are incorporated into institutional planning].
Exhibits and Data Displays
FAM 406 Policy on Final Examinations
FAM 415 Grades
FAM 420 Independent Study
FAM 430 Curriculum Guidelines
FAM 440 Off-Campus Courses Offered as a Part of the Regular College Curriculum
FAM 455 Policy Concerning Guidelines for the General Education Program
FAM 470 Policy on the Preservation of Small Classes
FAM 475 Policy Concerning Simultaneous Enrollment
FAM 480 Academic Advising
FAM 490 Policy Regarding Subject Matter Assessment
Outcomes Assessment Information
Examples and Analysis of Selected Assessment Plan Models
FAM 495 Honors Program
FAM 560 Establishment of the Teaching Resource Center (TRC)
About Teaching Resource Center
4.7. Understanding of Learning Processes [The institution, with significant faculty involvement, engages in ongoing inquiry into the processes of teaching and learning, as well as into the conditions and practices that promote the kinds and levels of learning intended by the institution. The outcomes of such inquiries are applied to the design of curricula, the design and practice of pedagogy, and to the improvement of evaluation means and methodology].
Exhibits and Data Displays
CSUSB Vision Statement [ http://www.csusb.edu/president/vm.html ].
FAM 560 Establishment of the Teaching Resource Center
Learning Research Institute Mission
College of Education, 2002
Mathematics Preparation Initiative (Inland Empire Gear Up)
Institute for Science Education
4.8. Stakeholder Assessment Efforts [Appropriate stakeholders, including alumni, employers, practitioners, and others defined by the institution, are involved in the assessment of the effectiveness of educational programs].
Exhibits and Data Displays
Ross T. Moran [author of the following reports], School of Business and Public Administration Alumni and Current Student Survey Findings (1996), School of Humanities Alumni and Current Student Survey Findings [1997], School of Education Alumni and Current Student Survey Findings [1998], College of Natural Sciences Alumni and Current Student Survey Findings [1999], and College of Social and Behavioral Sciences Alumni and Current Student Survey Findings [2000]
Institute of Applied Research and Policy Analysis [CSUSB], in partnership with Center for Business Excellence, Educational Needs Assessment Employer Survey, Presented to CSU, San Bernardino, San Bernardino Valley College, San Bernardino Community College District, August 31, 2000 This study contains some proprietary information and will be in WASC resource room with other printed material, such as course syllabi and other lengthy report See (Documents in Support of BPA Self Study).
Institute of Applied Research and Policy Analysis, CSUSB, Educational Needs Assessment Community Survey/Scan, Presented to CSU, San Bernardino, San Bernardino Valley College, Victor Valley College, January 26, 2000 This study contains some proprietary information and will be in WASC resource room with other printed material, such as course syllabi and other lengthy report.
Institute of Applied Research and Policy Analysis, CSUSB, Final Component of the 1999/2000 CSUSB Needs Assessment, Presented to California State University, San Bernardino, August 31, 2000 [Proprietary Information] This study contains some proprietary information and will be in WASC resource room with other printed material, such as course syllabi and other lengthy report.
Institute of Applied Research and Policy Analysis, CSUSB Proprietary Questions and “Next Steps”, Educational Needs Assessment [1999/2000] Type the following into the university’s homepage URL slot
[ c\eudora\attach\CSUSB executive summary OVERALL Final.doc ]. Press “enter” and the report is made available.
Institute of Applied Research and Policy Analysis, CSUSB, 1998-1999 Inland Empire Annual Survey, Overview of Results Type the following into the university’s homepage URL slot
[ c\eudora\attach\CSUSB-UCR. Survey by Institute of Applied Research.doc ]. Press “enter” and the report is made available.
Student Needs and Priorities Survey (SNAPS) Summary CSUSB Palm Desert Campus 2001
CSUSB, Inventory of Outcomes Assessment Plans by College and Program Status, Winter 2002
Inland Empire Annual Survey Research Consortium, 2001 Inland Empire Annual Survey
